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Knowledgebase: Sales
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How soon can I download the software after payment?
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| Download links are available once an order has been approved. For orders placed during UK business hours the approval process is usually complete within 8 hours. The time is often less, or could be longer if we need to contact the card holder by telephone or email. Orders placed outside of business hours may still be processed same day, but if not they are given priority processing the next day. Sadly we cannot provide instant downloads because most days we receive fraud order attempts from Vietnam (and occasionally elsewhere) with stolen credit cards or compromised paypal accounts, and we need to analyse each order and decide whether to accept or refund each payment based on the probability of fraud. We have a near 100% success rate at identifying the fraud orders, and this due diligence helps to reduce internet crime and also keeps the product costs down for the genuine customers. | |
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