In the unlikely event that you might require a refund, a refund can be given up to 48 hours after purchase provided that the software has not been licensed. After that time a 15% fee will apply to cover administration and processing costs. Refunds are no...

Yes. You will receive payment receipts from our payment processors, and you can display a printable invoice with full order details simply by clicking the order number on the _My Account_ page in the member's area at www.ioncube.com [1]. Links: ------...

We support several ways of payment. You can purchase products and online encoding credits using any major credit card or paypal by arrangement (please contact sales@ioncube.com in this case). For software products payment can be made by credit card, pa...

Purchasing is possible from the members area at www.ioncube.com [1]. Just login at the top of the page and visit the 'Purchase Products' page. Links: ------ [1] http://www.ioncube.com

Once an order has been approved, our software products are made available as a download link in the member's area at www.ioncube.com [1]. The download link is always available and does not expire. To keep product costs to a minimum, we do not ship a CD or...

Download links are available once an order has been approved. For orders placed during UK business hours the approval process is usually complete within 8 hours. The time is often less, or could be longer if we need to contact the card holder by telephone...

"I need to encrypt PHP files... which software will be good for me?" The choice depends on whether you want to create license files for your code so that you can restrict it to work on certain machines (e.g. by domain or IP address), or whether you ...

Order approval cannot be instant as we must check orders carefully due to the large number of fraudulent payments that we receive. An order is usually validated and approved within 24 to 48 hours, and often much sooner. If we have any questions about an o...

Thank you for purchasing credits! Please be patient as there is always a delay with the first order of credits. This is because we receive many fraudulent payments, and we must check each payment for possible fraud. We always try to approve orders as q...